Please understand that we have reserved an appointment especially for you. In consideration for our guests & therapists, we request 24 hours notice should you need to cancel or reschedule your appointment.
Appointments that are missed that neglect to give notice will result in a note put in the client's file. For multiple no call / no shows, we will require prepayment at time of booking.
Due to a history of no call / no shows for Saturday appointments, a 50% deposit will be requested at the time of booking.
We send out reminder SMS messages via text or email prior to your appointment time. Please respond 'yes' or 'no.' If our staff becomes sick or a life issue happens, we will call you ASAP to reschedule.
Thank you for your consideration.
As a spa guest, we know you want to show appreciation for the quality service provided by our staff.
Our estheticians and therapists are paid by each commission only, so gratuity is appreciated. Customary gratuities average between 15-20 percent of the treatment price, but we always respect your tipping decisions. You may tip, at the front desk, by credit card or cash.
Gift certificates do not already include gratuity unless it has been indicated by the purchaser.